OKWIT | Academic Computing System Administrator
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Academic Computing System Administrator

Academic Computing System Administrator

Posted 5 months ago

Academic Computing System Administrator

University of Tulsa—Information Technology

Position Summary

The Academic Computing System Administrator reports to the Director of Academic Technology and Learning Services and is responsible for providing system and utility support for the Faculty Resource Center (FRC) and the instructional technology program. The position performs systems level hardware and software support for the learning management system, currently Blackboard, along with other academic systems including Panopto and Collaborate. The position interfaces with faculty, staff, and students to support their use of academic technology.

Characteristic Duties

  • Administers and supports the University’s cloud-based learning management system, currently Blackboard and its associated systems. This includes working with Blackboard Support to monitor performance and troubleshooting problems.
  • Administers and supports the other cloud-based academic systems including Panopto
  • Administers and supports other academic LINUX and Windows based servers
  • Creates and maintains scripts to support FRC servers, processes, and tools
  • Assists the FRC Supervisor with the connectivity of academic systems such as Blackboard Learn/Ultra and other available tools using LTI connectivity and/or building blocks
  • Administers the set up and maintenance of desktop computers supported by the Faculty Resource Center
  • Interacts with the college level system administrators to support FRC related software including sharing ideas about academic and classroom technology
  • Interacts with faculty, staff, and students to support their use of academic and classroom technology

Minimum Qualifications

Bachelor’s Degree in computer science, MIS, education technology or closely associated discipline. An equivalent combination of job related experience, education, and robust certifications consistent with other minimum qualifications may be substituted; minimum of three years of experience in Linux System Administration in a production environment; experience with SQL and database queries; experience with PERL, Python, and UNIX shell scripting and with Apache, PHP, MySQL/Postgress or a related DBMS; experience with MS Windows desktop administration; knowledge of Windows server administration; knowledge of computer hardware maintenance; good interpersonal skills and a customer service orientation with the ability to multi-task, work independently and as a team member; ability to lift equipment weighing up to 30 lbs.

Preferred Qualifications

Experience supporting Blackboard Learn or Ultra, or other learning management software; experience using Panopto or similar lecture capture technologies; knowledge of video conferencing systems such as Blackboard Collaborate environment; experience managing a LAMP environment; experience with SQL queries

Hours

Typical work hours are Monday through Friday 8 to 5. Work days and hours vary due to the nature of the University environment and the responsibilities of this position, with occasional evening and weekend work required.

Application Information

The University of Tulsa seeks to recruit and retain talented students, faculty and staff from diverse backgrounds. The University of Tulsa is an affirmative action/equal opportunity employer and encourages qualified candidates across all group demographics to apply. The University does not discriminate on the basis of personal status or group characteristic including, but not limited to race, color, religion, national or ethnic origin, age, sex, disability, veteran status, sexual orientation, gender identity or expression, genetic information, ancestry, or marital status.

Please submit a cover letter, résumé, and contact information for three references to: The University of Tulsa, Office of Human Resources, 800 S Tucker Drive, Tulsa, OK 74104 or submit online at tulsa.edu/job-application. The review of applications will commence immediately and will continue until the position is filled.

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